Ordering from Boom Arms is fast and easy. Please follow these steps:
- Please select your wanted items from our product list.
- Click "Buy" and the product will drop into the shopping cart.
- You can change the quantity you want by changing the number in quantity box. Don't forget to press "Update" button after change in quantity.
- Press "Check Out" and fill in the payment method, shipping address.
MAKE SURE YOUR EMAIL IS CORRECT
- We will reply your quote request with a full quote. If you are satisfied with the quote, please following our payment instructions.
- After payment confirmed or received, we normally will have your parcel sent within 24 hours. Order with custom guns will take slightly longer.
WHAT IS AEG AND WHAT DOES AEG INCLUDED
AEG is Automatic Electric Gun.
Each Marui AEG includes:
- One Standard magazine
- One BB loader
- One Cleaning rod
- One Pack of BBs(200rds 0.25g)
- One Manual.
IS AIRSOFT GUN LEGAL TO IMPORT
Most countries allow the import of BB guns and airsoft replica guns but some are prohibited.
To prevent seizure or confiscation, it's your responsibility to inquire and comply with the prescribed laws governing domestic and international mail and to find out what documents (if any) are required in the country of destination before placing an order.
Of course, we will do all possible to follow your instructions when dispatching the goods.
WHEN WILL MY ORDER ARRIVE
Total delivery time = Shipping time (depending on the shipping option selected) + Process Time (usually 1 day)
|Express Mail||3-5 days (Speed Post, UPS)|
|Air Mail||2-3 weeks|
|Surface Mail||1-2 months|
- We ship airsoft gun by Express Service only with 100% money back guarantee of delivery and ship.
- We ship Gas & Silicone Spray by surface mail only with no guarantee.
- We will no take any responsibility of the delay, damage or loss of delivery of goods.
- However, if the goods have damaged during delivery, we will provide free repair or exchange for you.
- Please contact us for return instructions if needed.
Please allow an additional 1-2 days for weekend orders.
WHAT WILL YOU DO OF THE ITEMS ORDERED ARE OUT OF STOCK
We will notify you and will send the item to you as soon as they are in stock again.
If the item will not be available for a long time, you can choose to exchange another item equal or less than the back ordered item.
Refunds are only available for clients using paypal.
DOES THE PRODUCT COME WITH THE ORIGINAL PACKAGING AND ENGLISH INSTRUCTIONS
All products come with the original packaging.
All Mauri AEGs come with English manuals.
For other products, only Japanese manuals are offered.
WHY ORANGE PAINT AND TRADEMARKS REMOVAL IS NEEDED FOR THE US
Since the US Customs regulations require painting the tip of the barrel bright orange and all non-licensed trademarks to be removed from the gun.
We will do this two requirements before we ship out the guns.
However, if you refuse to do so, we will not held the responsible for any customs seizures.
ANY VAT OR TAX INCLUDES
Our price is not including any tax, import duty or VAT.
Customers need to bear these charges on their own if any.
WARRANTIES OR REFUND POLICY
We do NOT have any warranty or refund policy.
However, ALL of our toy guns and parts, prior to dispatch, must have been final checked by us to ensure the high quality in both appearance and performance.
We are under NO obligation if the goods is found to be damaged by the courier or custom.
In case it happens, please email us as soon as possible.
We will immediately tell you the remedy measures.
Do NOT return to us unless you receive our writing concent.